Warranty Policy
At Aren Studio, we are committed to delivering premium-quality home interiors that are built to last. Our warranty reflects the confidence we have in our craftsmanship, materials, and manufacturing standards.
10-Year Warranty
Aren Studio provides a 10-Year Limited Warranty on eligible modular furniture and cabinetry against manufacturing defects, subject to the terms and conditions outlined in this policy.
The warranty is applicable only to products designed, manufactured, and installed by Aren Studio.
What is Covered?
Our warranty covers manufacturing defects that affect the functionality or structural integrity of the product, including:
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Manufacturing defects in modular furniture.
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Structural defects in cabinets, wardrobes, TV units, and storage units.
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Failure of factory-installed hardware under normal residential use.
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Defects in workmanship related to Aren Studio’s manufacturing and installation.
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Delamination or manufacturing faults in approved panel materials under normal usage conditions.
If a covered defect is identified during the warranty period, Aren Studio will inspect the product and determine the appropriate corrective action, which may include repair or replacement of the affected component.
What is Not Covered?
This warranty does not cover:
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Normal wear and tear due to regular use.
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Minor variations in colour, grain, texture, or finish of natural materials.
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Scratches, dents, stains, or accidental damage.
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Damage caused by misuse, negligence, abuse, or improper maintenance.
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Water damage due to leakage, seepage, flooding, or excessive moisture.
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Damage caused by fire, natural disasters, earthquakes, or other force majeure events.
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Damage resulting from structural movement of the building.
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Alterations, repairs, or modifications carried out by anyone other than Aren Studio.
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Damage caused by pests, termites, rodents, or insects.
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Electrical appliances, accessories, decorative items, countertops, sinks, faucets, chimneys, hobs, lighting fixtures, or third-party products supplied by other manufacturers (covered by their respective manufacturer warranties).
Hardware Warranty
Hardware such as hinges, channels, lift-up systems, and accessories supplied by reputed brands are covered under the respective manufacturer’s warranty terms.
Aren Studio will assist customers in coordinating warranty support wherever applicable.
Warranty Conditions
The warranty remains valid only if:
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The product is used for normal residential purposes.
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The interiors are maintained according to the recommended care guidelines.
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Full payment for the project has been completed.
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The product has not been altered or repaired by unauthorized persons.
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Regular maintenance instructions provided by Aren Studio are followed.
Warranty Claim Process
To raise a warranty request:
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Contact Aren Studio Customer Support.
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Share your project details, invoice number, and photographs of the issue.
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Our service team will review the request and schedule an inspection if required.
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After evaluation, eligible repairs or replacements will be carried out within a reasonable timeframe.
Service Visits
Inspection visits related to valid warranty claims are provided as per Aren Studio’s service policy.
For issues not covered under warranty, service visits, repairs, replacement parts, or transportation charges may be chargeable after prior customer approval.
Limitation of Liability
Aren Studio’s responsibility under this warranty is limited to the repair or replacement of the affected component, at its sole discretion.
The warranty does not cover indirect, incidental, or consequential losses arising from the use of the product.
Transferability
This warranty is issued to the original purchaser of the project and is generally non-transferable unless otherwise approved in writing by Aren Studio.
Customer Care
For warranty assistance, please contact:
Aren Studio
Luxury Home Interiors
Website: www.arenstudio.in
Our customer support team will be happy to assist you with warranty-related queries, service requests, and product maintenance guidance.